338bd Privacy Policy

This Privacy Policy ("Policy") describes how 338bd ("we", "us", "our", "338bd") collects, uses, processes, stores, and shares personal data obtained from users ("you", "Player", "User") of the 338bd platform at https://338bd.bet. This Policy applies to all users of the platform regardless of the device or method used to access it, including users accessing the platform via mobile browsers from anywhere in Bangladesh.

By registering a 338bd account, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the 338bd platform immediately.

1. Definitions

The following terms carry the meanings set out below throughout this Privacy Policy.

• "Personal Data"

  Any information that identifies or could reasonably be used to identify a natural person, directly or indirectly. This includes name, mobile number, date of birth, email address, IP address, and financial identifiers such as bKash or Nagad account numbers.

• "Processing"

  Any operation performed on Personal Data, including collection, storage, retrieval, use, transmission, disclosure, or deletion, whether automated or manual.

• "Third Party"

  Any individual, company, or organisation other than 338bd and the User, including payment processors, game providers, fraud detection services, and regulatory bodies to whom 338bd may disclose Personal Data in specific circumstances described in this Policy.

• "Cookies"

  Small data files placed on your device by the 338bd platform that enable core site functionality, session management, preference storage, and analytical data collection. Cookies do not contain your password or payment credentials.

2. Information We Collect

338bd collects personal data only where it is necessary to provide platform services, comply with legal obligations, or protect the security and integrity of the platform. We do not collect personal data beyond what is reasonably necessary for these purposes.

• 1

  Registration Data

  When you create a 338bd account, we collect your full legal name, date of birth, Bangladesh mobile number, email address (where provided), and the password you set. This information is required to create and manage your account, verify your identity, and ensure you meet the minimum age requirement of 21 years.

• 2

  Identity Verification (KYC) Data

  To comply with anti-money laundering obligations and to process withdrawals, we may collect copies of government-issued identification documents such as your National ID Card, passport, or birth certificate. This data is processed solely for KYC compliance and is not used for any other purpose.

• 3

  Transaction and Financial Data

  We record all deposit and withdrawal transactions, including the payment method used (bKash, Nagad, Rocket, Upay, USDT, Visa, Mastercard), transaction amounts in BDT or USDT, timestamps, and partial payment identifiers. Full payment account credentials (e.g. full bKash PIN) are never stored by 338bd.

• 4

  Technical and Usage Data

  When you access 338bd, our servers automatically log your IP address, device type, operating system, browser type, referring URL, pages visited, session duration, and interaction patterns. This data is used for security monitoring, fraud detection, platform improvement, and responsible gaming analysis.

3. How We Use Your Information

338bd uses your personal data only for the specific purposes described below. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

• 1

  Account Management

  To create, maintain, and administer your 338bd account, verify your identity, process your transactions, and provide customer support. This is the primary purpose for which registration data is collected and processed.

• 2

  Security and Fraud Prevention

  To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct. Technical and usage data is the primary source used for this purpose. Where suspicious activity is detected, 338bd may share relevant data with payment processors and law enforcement.

• 3

  Legal and Regulatory Compliance

  To comply with applicable anti-money laundering regulations, age verification requirements, and any lawful requests from regulatory or law enforcement authorities. 338bd retains transaction records and KYC documentation for the minimum period required under applicable law.

• 4

  Platform Improvement

  To analyse aggregated, anonymised usage patterns in order to improve the performance, design, and content of the 338bd platform. Individual player data is not used for this purpose without anonymisation.

• 5

  Responsible Gaming Monitoring

  To identify behavioural patterns that may indicate problem gambling and to proactively offer responsible gaming tools, cooling-off periods, or account restrictions where appropriate. This processing is conducted in the interests of player welfare and is not used for commercial profiling.

How 338bd Protects Your Data

We have implemented a range of technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. The following protections are in place across all 338bd systems.

4. Sharing Your Information

338bd does not disclose personal data to third parties except in the limited circumstances listed below. All third-party service providers engaged by 338bd are subject to data processing agreements that restrict their use of personal data to the specific purpose for which it was shared.

• 1

  Payment Processors

  When you make a deposit or request a withdrawal, 338bd shares the minimum necessary transaction data with payment processing partners including bKash, Nagad, Rocket, Upay, and USDT network operators. This data is used solely to authenticate and complete your transaction and is subject to each provider's own privacy policy.

• 2

  Game Content Providers

  Live casino and sports data games operated by third-party studios such as Evolution Gaming, Pragmatic Play, and Ezugi may receive a pseudonymous player identifier and session token necessary to operate the game. These providers do not receive your full name, mobile number, or financial data.

• 3

  Legal and Regulatory Authorities

  338bd may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or lawful regulatory instruction. In such cases, 338bd will disclose only the minimum data required to satisfy the legal obligation and will, where legally permitted, notify the affected player.

5. Cookies and Tracking Technologies

338bd uses cookies and similar tracking technologies to operate core platform functions, manage user sessions, remember preferences, and analyse usage patterns. Cookies do not grant 338bd access to your device beyond the data explicitly stored in the cookie file itself.

You may configure your mobile browser to refuse cookies or to alert you when cookies are being set. However, disabling cookies may affect the functionality of certain 338bd platform features, including session persistence and preference saving. Disabling cookies does not affect the core wagering and transaction features of the platform.

• 1

  Essential Cookies

  Required for the platform to function. These cookies manage your login session, maintain your account balance display, and ensure secure page transitions. They cannot be disabled without preventing access to your account.

• 2

  Analytical Cookies

  Used to collect anonymised data about how players navigate the platform, which pages are most visited, and where users encounter difficulties. This data is processed in aggregate form only and is never linked back to individual player accounts.

• 3

  Preference Cookies

  Store your language preference and display settings so that the platform remembers your choices between sessions. These cookies do not collect personal data beyond the preference values themselves and expire when you clear your browser data.

6. Data Security Measures

338bd implements industry-standard technical and organisational security measures to protect your personal data. Our platform is secured with SSL/TLS encryption on all data transmissions. Account passwords are stored using one-way cryptographic hashing and are never stored or transmitted in plain text. Our servers are hosted in secure data centres with physical and logical access controls, continuous monitoring, and regular security audits.

In the event of a data breach that affects your personal data, 338bd will notify affected users within a reasonable timeframe and take immediate remedial action to contain the breach and prevent further unauthorised access. You will be advised of the nature of the breach, the data affected, and the steps you should take to protect yourself.

7. Data Retention

338bd retains personal data for different periods depending on the category of data and the legal basis for processing. Account registration data and KYC documents are retained for the duration of the account and for a minimum of five years after account closure to satisfy anti-money laundering record-keeping obligations. Transaction records are retained for a minimum of five years from the date of the transaction.

Technical and usage data collected via cookies and server logs is retained in identifiable form for no longer than 12 months, after which it is anonymised or deleted. Where you exercise your right to erasure, 338bd will delete your personal data within 30 days except where retention is required by applicable law.

8. Your Privacy Rights

As a 338bd user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact 338bd support at [email protected] with your account identifier and a description of your request. We will respond within 30 days.

• 1

  Right of Access

  You have the right to request a copy of the personal data 338bd holds about you. We will provide this in a structured, commonly used format within 30 days of a verified request.

• 2

  Right to Rectification

  You have the right to request correction of inaccurate or incomplete personal data we hold about you. Where a correction request relates to identity-verified data (such as your legal name or date of birth), supporting documentation may be required.

• 3

  Right to Erasure

  You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing was unlawful. This right is subject to our legal retention obligations and cannot override mandatory record-keeping requirements.

• 4

  Right to Object

  You have the right to object to the processing of your personal data for direct marketing purposes. Upon receiving an objection to marketing, 338bd will cease all marketing communications to you within 5 business days and will not resume them without fresh consent.

• 5

  Right to Data Portability

  Where technically feasible, you may request that 338bd provide your personal data in a machine-readable format so that you can transfer it to another service provider. This right applies to data you have actively provided and that is processed on the basis of your consent.

9. Marketing Communications

With your consent, 338bd may send you promotional communications via SMS to your registered Bangladesh mobile number. These communications may include bonus offers, new game announcements, seasonal promotions (such as Eid or BPL season specials), and platform updates. You can withdraw consent to marketing communications at any time by contacting 338bd support or by following the opt-out instructions included in any message we send you.

338bd will never send unsolicited communications to users who have not opted in to marketing. Opting out of marketing communications does not affect the delivery of transactional messages such as deposit confirmations, withdrawal notifications, or account security alerts, which are required for the operation of your account and cannot be disabled.

10. Minors and Age Verification

338bd does not knowingly collect personal data from persons under the age of 21. Our platform is strictly intended for adults aged 21 and above. During the registration process, users are required to confirm their date of birth and agree that they meet the minimum age requirement. Where we have reasonable grounds to believe that a user is under the age of 21, we will immediately suspend the account, cease processing their personal data for platform purposes, and initiate data deletion procedures subject to any applicable legal retention requirements.

11. Changes to This Privacy Policy

338bd reserves the right to update or amend this Privacy Policy at any time. When we make a material change to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via in-account notification or SMS to their registered Bangladesh mobile number. The updated Policy will be effective from the date it is published at https://338bd.bet/privacy-policy.

Your continued use of the 338bd platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you should close your account before the new version takes effect. Closing your account does not affect our legal obligations to retain certain data as described in Section 7 above.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 338bd processes your personal data, please contact our support team using the email address below. All privacy-related enquiries are handled by staff with responsibility for data protection compliance. We aim to respond to all privacy requests within 30 days. Email addresses are for written communication only and cannot be called.